Privacy Policy

Transfers.ma (“we”, “our” or “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit or use our services through transfers.ma.

Information you provide

• Name, email and phone number
• Pickup and drop-off details
• Special requests and notes
• Billing and payment information
• Messages sent via contact forms or WhatsApp

Automatically collected data

• IP address, browser type and operating system
• Pages viewed and time spent on the site
• Location data (approximate, if location services are enabled)
• Device type and session identifiers

We use your data to:

• Confirm and manage bookings
• Communicate with you (email, phone, WhatsApp)
• Improve our website and services
• Send occasional offers or updates (only if you opt in)
• Comply with legal obligations

We may share your data with:

• Trusted third-party service providers (for example drivers and payment processors)
• Government or legal authorities, if required by law
• Partners involved in providing the service you booked

We never sell or rent your personal data to third parties.

Depending on your location and applicable laws, you may have the right to:

• Access your personal data
• Correct or update your information
• Request deletion of your data
• Object to or restrict certain types of processing
• Withdraw consent at any time

To exercise these rights, email us at contact@transfers.ma.

We implement appropriate technical and organisational measures to secure your data:

• Secure HTTPS connections
• Limited internal access
• Regular updates and security patches

However, no system is 100% secure. Use of the site is at your own risk.

We retain your data only for as long as necessary:

• To provide our services
• For legal or accounting obligations
• To resolve potential disputes

After this period, your data is securely deleted or anonymised.

Our services are based in Morocco and the USA (Wyoming). If your data is transferred internationally, we ensure that it is protected through adequate safeguards.

We use cookies to:

• Analyse traffic and performance
• Enhance your user experience
• Remember your preferences

You can manage or disable cookies via your browser settings.

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated effective date.

If you have questions or concerns about your privacy, contact us:

• Email: contact@transfers.ma
• Phone: +212 661-614943
• WhatsApp: +44 7401 523866
• Registered office: MaTransfers LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA
• Operations: Agadir, Morocco